Privacy notice
This notice explains what personal information SeenFirst Studio collects through this website, why, and what your rights are. We keep it short because we collect very little.
Who we are
SeenFirst Studio is a trading name of TEGRAL Limited (company number 17506498), registered office G1, Hartsbourne House, Delta Gain, Watford WD19 5EF, United Kingdom. TEGRAL Limited is the controller of your personal information. Contact us about privacy at hello@seenfirststudio.com.
What we collect
- Your brief. When you use the brief form or email us, we receive your name, email address, company name (if you give it), the service and package you are interested in, and whatever you write in your message.
- Your currency choice. If you pick a currency on the pricing section, your browser remembers it on your own device (local storage). It is never sent to us.
- Server logs. Our hosting provider keeps standard technical logs (such as IP address, browser type and the pages requested) to run and secure the website.
We do not use advertising or analytics cookies, and we do not track you across other websites. Fonts and videos are served from our own website, not from third parties.
Why we use it
- To reply to your brief, prepare a quote and, if you go ahead, deliver your project. Our lawful basis is taking steps at your request before entering into a contract, and then performing that contract.
- To keep business and tax records if you become a client, because the law requires it.
- To keep the website secure and working, which is in our legitimate interests.
We will never sell your information or add you to a mailing list without asking.
Who we share it with
Only the service providers we need to run the business: our website host, our email provider and, if the brief form uses one, our form-processing service. They act on our instructions. Some of them may process data outside the UK; where they do, we rely on safeguards recognised under UK data protection law, such as adequacy regulations or standard contractual clauses.
How long we keep it
If a brief does not turn into a project, we delete it within 24 months. If you become a client, we keep project and billing records for 6 years after the end of the financial year they relate to, as UK tax law requires.
Your rights
You can ask us for a copy of your information, ask us to correct or delete it, or object to how we use it. Email hello@seenfirststudio.com and we will reply within one month. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.